FAQs: Insurance
-
We are currently in the process of becoming in-network with a select number of insurance companies. Join our waiting list to be notified as soon as coverage expands.
There are also some workarounds to start treatment now—read below.
*In Oregon, House Bill 2002 (passed May 2023) requires insurers to cover medically necessary, doctor-prescribed gender-affirming care, including electrolysis.
-
Coming Soon: PacificSource (Commercial Plans) Several providers at The Electrolysis Collective are currently getting set up to accept Pacific Source commercial insurance plans.
If you’d like to be notified as soon as we’re accepting insurance patients (e.t.a. October 2026), please fill out our contact form to join the waitlist.
-
Kaiser Permanente Coverage
Our providers are not currently contracted to bill Kaiser directly, however you can still receive treatment with prior authorization.
Here’s how it works:
Obtain prior authorization through Kaiser before starting treatment
Pay your provider directly at the time of service
Receive a superbill (detailed receipt) to submit to Kaiser for reimbursement
Most Kaiser members report receiving reimbursement in about 2 weeks.
After your consultation, contact Kaiser Gender Pathways to request prior authorization for treatment.
-
Oregon Health Plan (OHP) / Medicaid
Providers at The Electrolysis Collective are not contracted with OHP / Medicaid, and OHP / Medicaid does not allow members to pay out of pocket and seek reimbursement for services.If you have OHP and are seeking electrolysis, BeWell (Morgan Lynn) is currently in-network and accepting new clients.
-
If you do not see your insurance listed in our FAQs, you may be able to receive treatment using out-of-network benefits:
Out-of-network option: With prior authorization from your PCP or insurance company, TEC providers can treat you. You’ll pay the provider directly, and they will give you a superbill (detailed receipt) to submit for reimbursement.
Reimbursement: Many commercial insurance plans will reimburse for treatment when prior authorization is approved (this is common for clients).
The Electrolysis Collective is unable to assist with prior authorizations for out-of-network patients.