FAQs: Insurance

  • Coverage depends on medical necessity and the specific rules of your insurance plan.

    In Oregon, House Bill 2002 (passed May 2023) requires insurers to cover medically necessary, doctor-prescribed gender-affirming care, including electrolysis.

    Unfortunately, electrolysis for other causes of unwanted hair is much less likely to be covered. Insurance generally does not cover electrolysis related to menopause and only rarely covers treatment for PCOS.

    Contact your insurance company to determine eligibility.

  • We are currently in the process of becoming in-network with a select number of insurance companies. Join our waiting list to be notified as soon as coverage expands.

    There are also some workarounds to start treatment now—read below.

  • Coming Soon: PacificSource (Commercial Plans) We are currently getting set up to accept Pacific Source commercial insurance plans.

    If you’d like to be notified as soon as we’re accepting insurance patients (e.t.a. November 2026), please fill out our contact form to join the waitlist.

  • Kaiser Permanente Coverage

    We work with Kaiser members regularly. Our providers do not bill Kaiser directly, however you can still receive treatment with prior authorization.

    Here’s how it works:

    • Obtain prior authorization through Kaiser before starting treatment

    • Pay your provider directly at the time of service

    • Receive a superbill (detailed receipt) to submit to Kaiser for reimbursement

    Most Kaiser members report receiving reimbursement in about 2 weeks.

    After your consultation, contact Kaiser Gender Pathways to request prior authorization for treatment.

  • If you do not see your insurance listed in our FAQs, you may still be able to receive treatment using out-of-network benefits:

    • Out-of-network option: With prior authorization from your insurance company, TEC providers can treat you. You’ll pay the provider directly, and they will give you a superbill (detailed receipt) to submit for reimbursement - this is common for patients.

  • Oregon Health Plan (OHP) / Medicaid
    Providers at The Electrolysis Collective are not contracted with OHP / Medicaid, and OHP / Medicaid does not allow members to pay out of pocket and seek reimbursement for services.

    Contact your health insurance and request a list of in-network electrolysis providers.